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Dreamworks Integrated System Limited Recruitment is to fill the position below:
Job Title: Senior IT Lead
Employment Type: Full-time
- Provide vision, guidance, installation, administration, monitoring, and maintenance of various technology products. Assist with the coordination of team activities and tracking team workload.
- Act as point of contact for client requests coming to the team. Resolve employee concerns. Continuously improve team and department. Participate in performance management.
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Essential Duties and Responsibilities
Include the following. Other duties may be assigned:
- Lead technical team to help achieve business objectives and goals.
- Manage team workload effectively and professionally.
- Report to leadership the status of efforts and areas of concern.
- Ensure excellent customer service and prompt responses to escalations.
- Act as technical liaison to other departments.
- Communicate with and solve problems to meet the needs of clients.
- Guide, mentor, and train team members.
- Prioritize and evangelize security within the team and with external clients.
- Pursue continuous improvements to team, processes, and systems.
- Participate in information-gathering meetings with clients to determine client needs, business goals, and desired outcomes.
- Solves problems, aids other departments, answers questions about technical functionality, and provides technical support.
- Participate in large projects requiring analysis and design skills.
- Write user and technical documentation.
- Keep documentation updated.
- Keeps current with technology in use and stays informed and aware of industry best practices.
Education / Experience
- Bachelor’s Degree in a related field with a minimum of 5 years of work experience.
- Industry certification is desired.
- Proven leadership experience is required.
Application Closing Date
6th June, 2023.
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How To Apply:
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the mail.