Senior Engineer, NOC Management at 9mobile Nigeria Recruitment

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9mobile Nigeria Recruitment

9mobile Nigeria employment & recruitment portal 2022 is now open for interested candidates. This 9mobile Nigeria job vacancy is open to all qualified candidates.

About The Company:

9mobile is a proudly Nigerian private limited liability company empowered by a Unified Access Service License from the Federal Government of Nigeria in March 2007 to deliver a broad range of telecommunication services nationwide across the voice, data and enterprise services spectrum. 9mobile was formerly trading as Etisalat Nigeria, the official first call on the network was made on March 2008 and subsequently commenced commercial operations in Nigeria on October 2008, with a groundbreaking offering – ‘0809uchoose’. The offer allowed Nigerians to choose and own their preferred unique mobile phone numbers. Join 9mobile Nigeria careers team today, and be part of our success story.

>>Click here to SEE FULL-TIME & PART-TIME JOBS IN NIGERIA

9mobile Nigeria Job Recruitment 2021, Job Vacancies in Nigeria (4 Positions)

9mobile Nigeria Recruitment is to fill the Position below:

Job Title: Senior Engineer, NOC Management
Job: IRC4467
Location: Abuja, NG

Job Summary

  • Coordinate NOC FO teams in the day-to-day activities in the NOC Front office.

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Principal Functions

  • Support the NOC manager by leading NOCFO shift team
  • Ensuring proper management of alarms from monitoring systems within SLA
  • Ownership of the shift workload through effective queue management; ensuring adherence to NOC processes
  • Be the primary focal point for escalated incidents and problems during shifts
  • Ensure proper ticketing, documentation, and follow-up on network incidents
  • Coordinate incident correlation and escalation across different units
  • Participate in performance management reviews of the shift team
  • Ensure effective NOC communication with internal and external stakeholders and customers
  • Proactively work with other stakeholders on network incidents requiring cross-departmental collaboration
  • Ensure availability of all network monitoring systems and visibility of all network nodes
  • Support reconciliation of outages and availability figures with other service providers (Colocation service providers, lease lines and interconnect service providers, etc.) and enterprise customers
  • Generate reports on NOC fault management on the network as required.
  • Perform other duties assigned by the Incident and Surveillance Manager

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Educational Requirements

  • First Degree or equivalent in Electrical or Computer Engineering or relevant discipline
  • Minimum of Four (4) years post NYSC work experience in NOC operations
  • Multi-vendor solution experience

Knowledge:

  • Network availability and capacity management
  • Network administration
  • Network operations and maintenance
  • Microsoft Office suite
  • Network Surveillance/monitoring tools (advantage)

Skills:

  • Communication
  • Analytical Skill
  • Delegation/ Supervisory
  • Problem Solving

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus.

Application Closing Date
Not Specified.

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How to Apply
Interested and qualified candidates should:
Click here to apply online

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