Product and Service Delivery Manager at IT Horizons Nigeria Limited Recruitment

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IT Horizons Nigeria Limited Recruitment

IT Horizons Nigeria Limited recruitment & employment portal 2022 is now open. Interested candidates should submit their CV via the email address below. This IT Horizons Nigeria Limited job vacancy is open to all qualified candidates.

About The Company:

IT Horizons is Africa’s accomplice of decision in all things connecting with Information Communication Technology, (ICT). With a staff strength wealthy in information, ability and aptitude, we have everything necessary to go to all your innovation needs. Our definitive objective as a brand is to drive an elite change through your business utilizing innovation. Throughout the long term, we have effectively tended to a portion of our clients’ most perplexing business challenges through essential preparation, improvement, execution, and reconciliation of exceptionally imaginative, adaptable and adjustable IT administrations and arrangements. We keep on demonstrating on numerous occasions, our scrupulousness and responsibility in conveying phenomenal outcomes on all ventures and administrations. We have cut a name for ourselves as the ICT Company focused on your business’ development and enthusiastic about carrying your fantasies to completion. Join IT Horizons Nigeria Limited careers team today, and be part of success story.

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IT Horizons Nigeria Limited Recruitment

IT Horizons Nigeria Limited Recruitment is to fill the position below:

Job Title: Product and Service Delivery Manager
Location: Gbagada, Lagos
Employment Type: Full-time

Also see: Genesis Group Employment (3 Positions)

Job Summary

  • This position is responsible for the delivery of all projects and excellent service delivery to all the company support customers within the agreed Service Level Agreement.
  • He/She is ultimately responsible for achieving ITH Group goals of delivering quality projects and maintaining a consistence satisfactory experience with all support customers.
  • This will entail ensuring projects are delivered to time, on cost and quality for all ITH present and future customers.

Key Responsibilities

  • Establishes and monitors adherence to project management and service delivery as well as planning & controls standards
  • Oversees the tracking, development, and implementation of innovations in Project Management, Service delivery and Quality Assurance
  • Ensures products and services are purchased in the most cost- and time-efficient manner.
  • Coordinates project activities of and external vendors to ensure services delivered consistently meet customers’ expectation.
  • Measure progress of work against weekly target, work/project scope and deliverables
  • Ensures the delivery of services to customers within the agreed scope of work and timeline.
  • Provide accurate documentation of project and services delivered to customers on the departmental online repository.
  • Liaises with sub-contractors and 3rd party service providers on the strict guidelines given to them to meet customer expectations
  • Develops full-scale project execution plans and related communication documents
  • Ensure projects are delivered within scope, cost and time committed to customer.

Also see: BlueSlip Limited Employment (5 Positions)

  • Reviews and tracks progress against revenue and targets; analyze sales/revenue reports; recommend and propose changes to existing plans and operating budgets; implementing approved changes
  • Works closely with other internal departments and stakeholders through proper communications to ensure client expectations are met.
  • Proactively works with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company
  • Develops and delivers progress reports, proposals, requirements documentation and presentations for the Executive leadership
  • Trains, motivates, and supervises project team members and sub-contractors and influence them to take positive action and accountability for their assigned tasks.

Requirements

  • Minimum of a Bachelor’s Degree in Engineering or a related discipline
  • 4 – 5 years of experience working as a Project Manager in the ICT industry or ICT Consulting.
  • PMP qualified or another Project Management Certification (PRINCE II etc.) desirable.
  • Relevant management qualification or training.

Remuneration
N200,000 – N300,000 monthly.

Application Closing Date
12th May, 2022.

Also see: Artee Group Recruitment (4 Positions)

Method of Application
Interested and qualified candidates should send their CV to: career@ithorizonsng.com using the Job Title as the subject of the email.

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