Orders Entry Specialist at Geotab, Remote Jobs $58k – $81k a year

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Geotab

Start a new career with Geotab while working from home at your convenient. This remote job opportunity in 2022 is open to all qualified candidates.

 

About The Company:

Geotab is an advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Marketplace allow both small and large businesses to automate operations by integrating vehicle data with their other data assets. The in-vehicle gadget serves as an IoT hub and offers IOX Add-Ons for further functionality. Geotab, which processes billions of data points per day, uses data analytics and machine learning to help clients increase productivity, run sustainably, optimize fleets by lowering fuel consumption, improve driver safety, and comply with regulations.

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Geotab


Job Title: Orders Entry Specialist
Salary: $58k – $81k a year
Location: Work From Home


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Full Job Description

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an Orders Specialist who will organize and own key projects and initiatives championed or sponsored by the Operations team. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you’ll do:

As an Orders Specialist your key area of responsibility will be to utilize Geotab’s carrier and leading wireless systems including Salesforce and FDT which serves as a checkpoint for accuracy in the order cycle.  The Order Specialist plays a direct role in keeping the customer satisfied by helping to ensure that all orders are accurately completed in a timely manner.  These activities are very detailed and require the highest degree of accuracy.

How you’ll make an impact:

  • Receive and check incoming tickets.
  • Locate products using software applications.
  • Keep records of completed orders.
  • Complete the ordering process for new devices, accessories and integrated products.
  • Enter order information into applicable order websites, create and update customers’ databases and document any changes made within the Salesforce case.
  • Provide assistance relating to the ordering process via chat, email, and phone calls.
  • Perform frequent audits of Salesforce and carrier systems to ensure compliance and accurate documentation.
  • Learn and understand new carrier processes as they are established, fleet management industry and overall usage of telematics within a particular vertical market.

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What you’ll bring to this role:

  • 1-3 years in order entry experience.
  • Specialized knowledge or expertise in systems experience including MS Office, Salesforce, and other customer/inventory management systems.
  • Experience in Google Sheets, including pivot tables, graphs, and V-lookup function.
  • High accuracy and meticulous attention to detail.
  • Able to work well under pressure and respond to fast changing priorities and deadlines.
  • Highly organized and able to manage multiple tasks and projects simultaneously.
  • Excellent verbal and written communication skills.
  • Strong interpersonal relationship building skills.
  • A strong team-player with the ability to engage with all levels of the organization.
  • Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
  • Entrepreneurial mindset and comfortable in a flat organization.
  • Post-Secondary Diploma/Degree or equivalent experience required.
#LI-BP1
If you got this far, we hope you’re feeling excited about this role! Even if you don’t feel you meet every single requirement, we still encourage you to apply.

Why job seekers choose Geotab:

Work from home and flex work arrangements
Baby bonus
Home office reimbursement program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Full medical benefits & 4% 401k company matching RSP
*The above are offered to full-time permanent employees only

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How we work:

At Geotab, we have adopted a flexible first working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

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