Polaris Digitech Limited recruitment & employment portal 2022 is now open. Interested candidates should submit their CV via the email address below. This Polaris Digitech Limited job vacancy is open to all qualified candidates.
Polaris Digitech Limited is a location intelligence firm that specializes in providing data, software and application support services to achieve its client’s strategies and management needs through the development and deployment of Geographic Information Systems (GIS). Join Polaris Digitech Limited careers team today, and be part of our success story.
Polaris Digitech Limited Recruitment is to fill the position below:
Job Title: Operations Manager
Location: Ikeja, Lagos
Employment Type: Full-time
Reports to: Managing Director
- Making strategic decisions, as well as development and implementation of Customer Address Verification (CAV) operational policies and procedures
- Ensures quality customer service and customer retention
- Oversees acquisition and retention of Field agents
- Develop and implement proactive client management strategies
- Coordinate the CAV Team and manage existing and new field agents towards delivering quality services to clients
- Identifying potential operational problems and working towards proffering solutions in a potential manner
- Collate and harmonize a well-structured customer information database for all projects/clients
- Manage team and field workers to ensure job effectiveness and efficiency
- Interfaces with client’s and clients’ portal
- Supervises and Aggregate the invoice advice for requests processed for all projects on a monthly basis
Also see: Kuda Bank Recruitment (3 Positions)
- Attend vendor meetings and similar events
- Handles clients’ inquiry, complaints and clients related issues in a professional manner
- Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints.
- B.Sc in Statistics or related field
- Minimum of 4 years experience in operations management related role
- Strong Personal and Professional Judgment
- Strategic Thinking and Problem Solving Skills
- Strong Data Analytics Knowledge
- Excellent Leadership skills
- Experience managing address verification exercises is an added advantage
Application Closing Date
19th May, 2022.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using “Operations Manager” as the subject of the mail.