Operations Content Specialist at Outreach, Remote Job $74,000 – $98,000 a year


Start a new career with Outreach while working from home at your convenient. This remote job opportunity in 2022 is open to all qualified candidates.


About The Company:

Providing services to any population that might not otherwise have access to them is known as outreach. A crucial aspect of outreach is that the organization delivering it is mobile rather than stationary; in other words, it entails reaching someone in need of an outreach service where they are. Outreach services are offered nearer to potential clients’ homes than typical service providers, are frequently voluntary, and have little, if any, enforceable duties. Outreach serves as a means of education, increasing public awareness of available resources, in addition to providing services. It involves identifying underserved people, referring them to services, and using outreach methods including flyers, newsletters, advertising booths and displays, and special events.



Job Title: Operations Content Specialist
Salary: $74,000 – $98,000 a year
Location: Work From Home

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Full Job Description

The Role

Outreach is looking for a results oriented Content Specialist to join the Outreach Platform Operations team within the REO (Revenue Excellence and Operations) organization. This person will partner with senior leaders across the Sales Development, Sales, Marketing and RevOps Organization to run the Content Lifecycle program for our presales and sales teams.
You will be a “trusted advisor” and partner, focused on content operational activities, copy writing and content optimization. This is a high impact role, with rapidly changing priorities. You will think operationally, arrive at a focused execution plan, and lead the plan to fruition.
The ideal candidate will demonstrate quick learning and a history of driving results. Most importantly, the candidate will drive, through strong relationships and excellent communication, alignment across x-functional stakeholders and keep content projects on track.


Seattle is preferred but we are open to Remote applicants. #LIRemote

Your Daily Adventures Will Include:

  • Own content copywriting of Sequences, Templates and Snippets for the Presales and Sales team
  • Establish collaboration program with Solutions Marketing to incorporate core value messaging framework into platform content
  • Own the Outreach Platform content lifecycle process for presales and sales team including content prioritization, content sourcing and content retirement
  • Run regular content committee meetings with presales and sales team to continuously optimize content based on leadership and team feedback
  • Strengthen standardization of content across presales and sales through regular clean up and content standardization efforts
  • Own tactical content analytics by diving deep into content to continuously improve content performance one tweak at a time
  • Highlight content strengths and weaknesses through regular content performance reporting to cross functional stakeholders
  • Research the latest trends and gather information on content best practices to continuously improve our content

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Our Vision of You:

  • 3-5+ years of professional experience, ideally in (pre)sales, marketing, operations roles
  • Successful track record of writing action-oriented content for presales and sales teams
  • Experience working in business development or sales environment and have a solid background of GTM strategy and personas
  • Excellent problem solving and analytical skills with the ability to translate complex ideas/data into consumable insights (Tableau experience a plus)
  • Solid functional understanding of Outreach, Outreach Admin certification a plusAbility to develop program plans that are measurable and drive measurable outcomes
  • Ability to translate long-term strategic thinking into day-to-day execution
  • Passion and enthusiasm around organizational excellence and attention to detail
  • Ability to build strong relationships and lead through influence across multiple teams and levels
  • Strong communication and presentation skills
  • Solid understanding of the tech industry and the SaaS world and demonstrable knowledge and understanding of sales disciplines
  • This is a hands-on position; the ideal candidate must be willing to “roll up one’s sleeves”

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Why You’ll Love It Here

  • Generous medical, dental, and vision coverage for full-time employees and their dependents
  • Flexible time off
  • 401k to help you save for the future
  •  Company-organized and personal paid volunteer days to support the community that supports us
  •  Fun company and team outings (or virtual events these days!) because we play just as hard as we work
  • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women’s Network), AAPI, Rainbow  (LGBTQIA+), Gender+,  LatinX, Black Excellence, Disability Community, and Veterans
  • A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute’s Bringing Home Baby course for new parents
  • Employee referral bonuses to encourage the addition of great new people to the team
  • Plus, unlimited snacks and beverages in our kitchen
  • We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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