Operations Analyst at Lumen, Remote Job $46,350 – $103,080 a year

Lumen Remote Job

Start a new career with Lumen while working from home. This  remote job opportunity 2023 is open to all qualified candidates.


About The Company

Our idea that technology improves our lives and workplaces serves as the foundation for Lumen. We provide the quickest, most secure worldwide platform for apps and data to help enterprises, governments, and communities offer extraordinary experiences. We have 450,000 route fiber miles servicing customers in more than 60 countries. Lumen is seeking upbeat customer service contact center representatives to assist current voice and high-speed internet small business customers with service-related issues including hardware and software configurations.  All contacts are inbound and are technical support only, NO SALES REQUIREMENTS. Combined with your current computer skills, Lumen has a technical support training program for you to achieve success. This is a full-time, WORK-AT-HOME contact center position.



Job Title: Operations Analyst
Salary: $46,350 – $103,080 a year
Location: Work From Home

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Full Job Description

Developing professional with knowledge of and exposure to fundamental theories, principles and concepts.

The Main Responsibilities

  • Possesses limited knowledge of industry practices and procedures.
  • Analyzes data, identifies several different solutions along with pros and cons with respect to impact on the business
  • Performs work that includes various duties with standing instructions and processes involving a number of different methods.
  • Follows guidelines, methodologies and/or precedents and applies judgment as necessary.
  • Provides information that supports strategic decision- making by others for the functional business area.
  • Works under regular or routine supervision.
  • Has direct accountability that is limited to immediate work area and individual assignments.
  • Communicates facts and information, but minimally influences  behavior.
  • Interacts with others on matters of importance to the department or work area.

What We Look For in a Candidate

  • 2-4 years related experience with Bachelors degree
  • 1-2 years related experience with Master’s degree

Salary Range

Salary Min :46350

Salary Max :103080

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here.  We’re able to answer any additional questions you may have as you move through the selection process.

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