Mercy Corps Job Recruitment For Senior HR Officer Europe – United Kingdom

Mercy Corps

Apply for the ongoing Mercy Corps Job Recruitment 2022 via our latest job vacancies & employment portal. This Mercy Corps job opening is available to all qualified candidates.

About The Company:

Mercy Corps is a leading global organisation powered by the belief that a better world is possible. In conflict, in disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Mercy Corps Europe (MCE) has grown rapidly in terms of volume of activity and complexity. With offices in Edinburgh, London and Geneva, we now attract over £90m in income, and employ around 100 domestic and expatriate field team members. The breadth and impact of our programmes makes Mercy Corps a unique and truly rewarding place to work. Our teams are proud of what we achieve in the field and we are always looking for talented individuals who share our passion and commitment.


Mercy Corps

Job Title: Senior HR Officer Europe
Location: Edinburgh, United Kingdom
Sector: Non Profit
Experience: Mid Career

Position description

The Role

The Senior HR Officer will play both an advisory and operational role. The role provides generalist HR advice and support to all team members and expatriates hired through MCE whilst supporting the smooth day to day running of HR operations. Reporting to the Edinburgh-based Head of HR, the Senior HR Officer will support and advise Line Managers and team members on all aspects of the HR lifecycle, with particular focus on employee relations processes, as well as providing support to the Head of HR on complex ER cases, restructures and performance management.

In addition to the core European responsibilities, the Senior HR Officer will also participate as a contributor to the Global People team, working toward a consistent employment experience for all Mercy Corps team members globally.

You will not only have the right experience on paper but also the right personal ‘fit’ – you will live and breathe our culture and values, with a visible passion for the work we do and a desire to be part of our story.

Essential Job Responsibilities


  • With the Head of HR, support employee relations issues for both domestic and expatriate team members
  • Keep abreast of all appropriate legislation in the UK and ensure a base understanding of employment relations basics.
  • Manage queries related to all MCE contracted expatriates (30-40) in all global locations. The Senior HR Officer is also the point of contact for those expatriates should they have questions related to their employment or benefits.
  • Lead and administer MCE’s annual performance management processes.


  • Lead HR lifecycle for all MCE contracted domestic and expatriate team members. Mercy Corps have a combination of automated and paper-based systems that differ between jurisdictions, requiring the Senior HR Officer to quickly navigate these various systems and administrative processes in order to support HR operations effectively.
  • Lead benefits administration including change reporting, benefits improvement and benefits advisory.
  • Manage and administer the contracting and on boarding processes for all new starters with the support of the HR Officer.
  • Ensuring people files, data and reporting for MCE is up to date and accurate in the global HRIS.
  • Support with the administration of the policies and procedures that govern employment for MCE, partnering across the agency to make improvements where relevant.
  • In conjunction with the wider People & Facilities team contribute towards the development and improvement of HR processes and procedures.
  • Provide ad hoc coverage of the consultancy process for MCE during periods of leave

Supervisory Responsibility



Reports Directly To: Head of HR, Europe

Works Directly With: The wider European and Global People Teams, Global Total Rewards Team and the MCinE team more broadly.

Also see: MetLife Job Recruitment – United Kingdom

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualifications and Transferrable skills

  • Bachelor’s degree or equivalent in business, human resources or related field of study.
  • 4-6 years of HR experience, including exposure to employee relations, performance management, compensation analysis and general knowledge of both compensation and benefits.
  • Experience in a UK or European-based organisation or a solid working knowledge of UK labour law is required.
  • Proven ability to demonstrate solid analytical, interpersonal and communication skills.
  • Strong stakeholder management experience is required.
  • Must be able to take initiative and demonstrate sound judgements concerning the interpretation of policies & procedures.
  • Must be able to discover and anticipate problems that may arise in administrative practices, contracts, and policies when working between differing US and UK HQ environments.
  • Previous experience working in organisations with an international remint would be plus.
  • Business level proficiency in English is a requirement of the role. French language skills would be of benefit.

Also see: Business and Human Rights Resource Centre Job Recruitment – United Kingdom

Success Factors

Success in this role requires strong interpersonal and communication skills and the ability to work well with teams and individuals based in multiple global locations. Exceptional coordination and project management skills as well as the ability to flex between the operational and the strategic aspects of the role with ease will be key to a successful year.

An analytical mindset will be needed for the compensation work, and for all parts of the role – a healthy sense of humor. Passionate and clear empathy with the organisation’s aims and values is important as is the desire to create positive change on a large scale. Willingness and flexibility to travel and to potentially spend time in environments with significant restrictions to personal movement and some operating risks is key.

The position is based in Edinburgh and may involve occasional national and international travel.

MCE team members represent the agency both during and outside work hours when deployed in a field posting or on a short term assignment or trip to country offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all Mercy Corps locations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Also see: Cloudflare Job Recruitment – United Kingdom

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

How to Apply:
Interested and qualified candidates should:
Click here to apply online

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