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About 9mobile Nigeria:
9mobile is a proudly Nigerian private limited liability company empowered by a Unified Access Service License from the Federal Government of Nigeria in March 2007 to deliver a broad range of telecommunication services nationwide across the voice, data and enterprise services spectrum. 9mobile was formerly trading as Etisalat Nigeria, the official first call on the network was made on March 2008 and subsequently commenced commercial operations in Nigeria on October 2008, with a groundbreaking offering – ‘0809uchoose’. The offer allowed Nigerians to choose and own their preferred unique mobile phone numbers. See more 9mobile Nigeria Job vacancies Here >>
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9mobile Nigeria Recruitment is for the Position below:
Job Title: Manager, PS & CS VAS
Job Code: IRC4957
Location: Abuja
Job Summary
- Manage the operation and maintenance of Circuit Switching (CS) VAS systems and provide high level support functions on CS VAS equipment.
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Principal Functions
Tactical:
- Assist the Head, Core and VAS Operations in communicating the unit’s direction and objectives to all staff.
- Keep abreast of global and local best practice as it relates to the team/ function’s activities.
- Assist in continuously reviewing the unit’s activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
- Assist in identifying required resources, personnel and funding to achieve the unit/ function’s strategy.
- Establish and manage service levels with key internal and external stakeholders.
Operational:
- Lead the CS VAS Operations team to ensure the optimal performance, operation and maintenance of EMTS’s circuit switching systems and VAS nodes.
- Liaise with vendors to commission, integrate and perform system acceptance testing (SAT) for VAS elements on EMTS’s network.
- Troubleshoot circuit switching VAS network nodes such as Voicemail, USSD, IVR, ring back tone, etc, as required to prevent, isolate and resolve network faults.
- Ensure adherence to a proactive maintenance cycle on all VAS circuit switching systems
- Ensure the timely resolutions of faults in CS VAS systems and monitor system repair, service and upgrades.
- Refine operating processes, systems and platforms to facilitate continuous improvement and ensure network operations meet operational delivery requirements.
- Review recommendations of the internal audit function relating to CS VAS system policies, standards, guidelines and operations and take action as required.
- Manage inter-functional relations to ensure synergy across the various departmental functions.
- Provide leadership and guidance to team members and manage subordinate’s performance towards the achievement of overall team objectives.
- Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Core and VAS Operations.
- Perform any other duties as assigned by the Head, Core and VAS Operations.
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Educational Qualification and Experience
- First Degree or equivalent in Electrical Engineering
- Six (6) to Eight (8) years work experience with at least three (3) years in a supervisory role
Experience, Skills & Competencies
Knowledge:
- Network Availability and Capacity Management
- Control NetworkTechnologies
- IP Technologies/
Skills:
- Teaming
- Delegation/Supervisory
- Problem Solving
Behavior:
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Team work
- Customer Focus
Application Closing Date
Not Specified.
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How to Apply
Interested and qualified candidates should:
Click here to apply online
