Lead, Sales Operations at PZ Cussons Nigeria Plc Recruitment

Job Title: Lead, Sales Operations
Job Requisition ID: JR000637
Location: Lagos
Level: Grade 4
Job Type: Full time
Department: Sales/Commercial
Responsible to: Director/Head of Sales
Responsible for: Sales Operations Manager

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Job Purpose

• Provide operational leadership and control of the on-going administrative, budgeting, internal and external communication and to provide a controlling resource for the Sales Director, NSM, NSCM and Regional Sales Managers

Department Strategic Objectives:

• Lead in the delivery of customer and field sales business objectives towards the achievement of the overall organisation business and growth objectives.

Context/Scope

• A key contributor to the success of the PZ Cussons commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volume driving & brand building activity.

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Key Accountabilities

• Manage the administration of sales organization and its operations
• Ownership and reporting of controls (KPI dashboard) and processes within sales, inclusive of SLOB/Damaged stock accountability
• Work with Supply Chain to ensure that all sales orders from the regions are generated and delivered on time
• Work with Demand/Sales Management to develop and allocate sales targets especially across channels and ensure that such targets are advised quarterly in advance to the field sales team
• Preparation and payment of all agreed commitments to trade partners.
• Prepare annual budget of trade tools and resources and ensure timely procurement and allocation to deliver the sales objectives.
• Monitor and report compliance to policies, claims and correct any observed non-compliance
• Regularly review and simplify sales processes
• Work with other leadership team to identify and develop successive business leaders.

Measurement/Performance Indicators:

• Target vs. actual performance of agreed KPIs (monthly/yearly)
• Optimisation of resources
• Quality of Field Sales support (Timely availability of trade tools e.g laptops, phone, vehicles, selling tools etc.)
• Coaching and development plan
• On time and in full payment of commitments within trading terms

Internal & External Relationships:

• Sales Director
• Heads of Department (Marketing/Sales/Channel/Supply Chain/Finance/HR)
• Line Managers (Performance Management, recruitment, induction)
• PZ Marketing & Sales network

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Knowledge, Skills & Experience Needed
Qualifications:

• First Degree in any discipline
• Post Graduate degree will be an added advantage

Experiences: (What experience brings success to this role):

• Minimum of 6 years in marketing or sales, and over this period has successfully delivered on KPIs
• Experience in either Channel, Customer or Field Sales management
• Has demonstrated success working cross functionally.

Knowledge: (What does the person need to know):

• Knowledge of Business strategy development
• Advance knowledge of Microsoft Excel (including Power Query, Power Pivot tools) to pull large data across multiple sources together.
• Experience with Power BI is a nice-to-have but not necessary
• Knowledge of sales dashboard development and reporting
• Knowledge of customer management, commercial planning process and trend analysis
• PZ Cussons Leadership competencies

Functional or Technical / Business Skills: (What can the holder do):

• Commercial Acumen – Developed
• Customer Management  – Proven strength
• Negotiation Skills  – Developed
• In Market Execution – Developed
• Selling Skills – Proven Strength
• Sales Drivers – Proven Strength
• Channel Strategy – Proven Strength
• Presentation & Communication – Proven Strength
• Leadership Skills – Proven Strength.

Application Closing Date
Not Specified.

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How to Apply
Interested and qualified candidates should:
Click here to apply online

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