FairMoney is building the premier mobile bank for emerging markets. We stand out due to our impact-focused mission and global reach (we have offices on three continents). We help underbanked people in emerging markets become financially included! We built a new type of credit-led digital bank: as people need loans to fund their business or for personal reasons, we offer them what they need with no collateral to make their lives easier. They cannot access those services from traditional banks so FairMoney covers that unmet needs to help them thrive. See more FairMoney Nigeria Job vacancies Here >>
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FairMoney Nigeria Recruitment is to fill the position below:
Job Title: Key Accounts Manager
Job ID: FM510
Location: Umuahia, Abia
Job Type: Full time
Department: Sales
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About the Role
- Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities.
- We are looking to hire a Key Account Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales, and Customer relationship.
- Below are the roles and responsibilities but not limited to:We are looking to hire a Key Account Manager to join our Sales team. To do well in this role you need a very fine eye for sales, and Customer relationship.
Below are the roles and responsibilities but not limited to:
- He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
- Engaging with portfolio of merchants to introduce them to our products.
- Have a good understanding of the business’s products or services and be able to advise others about them.
- Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
- Onboard and retain the merchants and nurture those key relationships over time.
- Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
- Coordinating pre-sales and post-sales follow up.
- Hit target quotas for set KPIs (Transaction value, volume, and revenue).
- To achieve their daily, weekly, and monthly target of transactions.
- To reactivate the inactive accounts by calling, and visiting them.
- Monitoring market trends and providing regular competitor feedback.
Requirements
- 4 – 6 years of experience in the Merchant business.
- Ability to self-motivate and manage self.
- Good communication and interpersonal skills.
- Customer orientation and ability to adapt/respond to different characters.
- Proximity to Umuahia and its environs is very key
Benefits
- Performance Bonus
- Training & Development
- Work From Home
- Paid Time Off
- Pension Plan
- Private Health Insurance
Application Closing Date
Not Specified.
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Method of Application
Interested and qualified candidates should:
Click here to apply online
Recruitment Process
- A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
- Technical Interview with the Hiring Manager for 45-60 minutes.