Green Africa Airways Limited recruitment & employment portal 2022 is now open for interested candidates. This Green Africa Airways Limited job vacancy is open to all qualified candidates.
About The Company:
Green Africa Airways Limited is a a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent. Green Africa is a value airline based in Lagos, Nigeria. Join Green Africa Airways Limited careers team today, and be part of our success story.
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Green Africa Airways Limited Recruitment is to fill the position below:
Job Title: IT Systems Support (gTern)
Location: Lagos, Nigeria
Experience Level: Entry
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Job Role
- Provide Tier 1 IT support delivery and log all support issues
- Document resolutions and analyze trends for ways to prevent future problems.
- Field incoming help requests from end users via in-person, telephone, and e-mails in a courteous manner.
- Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
- Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
- Apply diagnostic utilities to aid in troubleshooting.
- Responsible for inventory maintenance
- Identify and learn appropriate software and hardware used and supported by the organization.
- Perform hands-on fixes at the desktop level, including installing and upgrading software and hardware.
- Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- Test fixes to ensure problem has been adequately resolved.
- Perform post-resolution follow-ups to help requests.
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Qualifications
- Higher Education Diploma or University Degree in the field of Computer Science or any related discipline
- 0 – 2 Years working Experience in a Support Role
- Microsoft/Cisco/ITIL Certifications is an added advantage
- Â Experience with desktop and server operating systems, including Windows 8 and 10.
- Working knowledge of a range of diagnostic utilities, including [bios hardware testing utility, Spiceworks network monitor…etc.].
- Good written and oral communication skills.
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Application Closing Date
Not Specified.
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Method of Application
Interested and qualified candidates should:
Click here to apply online
