IT Support Officer at EdFin Microfinance Bank Recruitment

EdFin Microfinance Bank Recruitment

About EdFin Microfinance Bank:

EdFin Microfinance Bank is the first specialized bank for education in Nigeria. The bank which is dedicated solely to funding the education eco-space in Nigeria aims to positively disrupt the standard and quality of education in Nigeria, by providing the much-needed financial resources and services to the education sector. Join EdFin Microfinance Bank careers team today, and be part of our success story.

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EdFin Microfinance Bank Recruitment is to fill the position below:

Job Title: IT Support Officer
Location: Lagos


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  • Resolve IT support requests from employees
  • Answer employee questions regarding computer systems
  • Gather and analyzing data to diagnose problems with computer systems
  • Changeconfigurations, settings and permissions to fix computer issues
  • Generate sign ins for new hires during the onboarding process
  • Install new software and hardware drivers and updating existing ones as needed
  • Updateemployees on the status of their service requests
  • Log all service requests and updating tickets as needed
  • Manage of all software including the core banking application
  • Assist Head, Technology and E-channels in implementing business e-strategies aimed towards increased services of non-branch distribution channels.
  • Create internal awareness and knowledge sharing for Relationships Officers and other members of staff on E-Banking Channels to ensure adoption and increase sales.
  • Assist in the promotion of our products and services via various electronic channels.
  • Promote a positive image and ensure that electronic channels effectively support our brand image.
  • Password configuration and management. Ensure the restriction of password to authorized users. Carry out periodic review of user rights.
  • Any other duties assigned by the Head, Teachnology and E – channels.

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  • Degree program in any Computer related field (Computer Engineering, Computer Science, Management Information Systems, etc)
  • Five (5) years of IT and/or banking experience
  • 2-3 years of experience in a similar role
  • BankOne CBA knowledge is an added advantage
  • A+ and CCNACertification, preferred
  • Experienced attroubleshooting systems
  • Skilled in graphics design and website support
  • Excellent written and oral communication skills
  • Familiar with a range of software and hardware


Application Closing Date
30th April, 2023.

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How To Apply:
Interested and qualified candidates should send their CV and Cover Letter to: using the Job Title as the subject of the mail.

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