IT Operations / Support Assistant at Intelligra Solutions Limited Recruitment

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Intelligra Solutions Limited Recruitment

Intelligra Solutions Limited recruitment & employment portal 2022 is now open. Interested candidates with a minimum of OND should submit their CV via the email address below. This job vacancy is open to all qualified candidates.

 

About The Company:

Intelligra Solutions Limited is the pioneer operator-led device financing solution in Sub-Sahara Africa that Integrates device OEMS, financiers and mobile network operators seamlessly towards enabling underserved population in Africa in gaining access to affordable smartphones. Join Intelligra Solutions Limited careers team today, and be part of our success story.

>>Click here to SEE LATEST JOB VACANCIES IN NIGERIA TODAY Thursday 29, September 2022

Intelligra Solutions Limited Recruitment

Intelligra Solutions Limited Recruitment to fill the position below:

Job Title: IT Operations / Support Assistant
Location: Lagos

Job Description

  • We are seeking service-oriented and self-motivated individuals to join our IT support team.
  • In this role, you will render after sales application support to the company’s clients, working closely with other team members to keep track of and resolve customer reported complaints in ample time.

Also Apply for: Standard Chartered Bank Nigeria Employment (10 Positions)

Duties and Responsibilities

  • Provide pre-sales and post-sales support to the sales team to ensure a successful customer onboarding.
  • Provide technical support to ensure customer device bundle are activated.
  • Work closely with the customer service unit by promptly addressing and resolving customer reported issues.
  • Keep track of all reported issues and follow-up constantly with IT operations/support managers until all issues are resolved.
  • Assist the sales team through challenges encountered during new product updates.
  • Elicit feedback from sales for engagement with the product team, generating ideas to make customer onboarding easy and achieve seamless sales experience.
  • Work closely with the product team to aid after-sales application support provided to the sales team.

Requirement and Skills

  • Minimum OND qualification
  • Must be tech savvy and knowledgeable about android devices.
  • Knowledge of basic troubleshooting applications.
  • Certification such as CCNA or other related IT courses will be an added advantage

Application Closing Date
26th August, 2022.

Also Apply for: Idmibok International Recruitment (3 Positions)

Method of Application
Interested and qualified candidates should send their CV to: recruitment.ng@intelligra.io using the Job Title as the subject of the email.

Note: Females are strongly advised to apply.

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