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9mobile Nigeria Recruitment is to fill the Position below:
Job Title: Engineer, Service Performance
Job ID: IRC5080
Location: Abuja
Job Summary
- Monitoring, reporting and analysis of network key performance indicators.
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Principal Functions
- 24/7 real-time monitoring of network key performance indicators
- Identifying network impacting issues that are not visible or recognizable by alarms via KPIs
- Flagging of degraded network key performance indicators for resolution
- Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.
- Tracking and reporting of KPI for new technical features and equipment deployment
- Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after fault resolution
- Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS/CS and Transmission)
- Generation of OPCOM reports and other network reports
- Support reconciliation of KPI figures with 9mobile service providers and customers.
- Handling periodic and ad hoc reports for Network Operations
- Perform other duties as assigned by the Head, NOC & BSS.
Educational Requirements
- First Degree or equivalent in Electrical or Computer Engineering or a related discipline
- Two (2) years post NYSC work experience.
Experience, Skills & Competencies
Knowledge:
- Network availability and capacity management
- Network administration
- Microsoft Office suite
- Network Surveillance/monitoring tools(advantage)
Skills:
- Communication
- Analytical skills
- Personal Effectiveness
- Problem Solving
- Presentation
Behavior:
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Teamwork
- Customer Focus
Application Closing Date
Not Specified.
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How to Apply
Interested and qualified candidates should:
Click here to apply online
