Tempkers Limited recruitment & employment portal 2022 is now open. Interested candidates should submit their CV via the email address below. This job vacancy in Nigeria is open to all qualified candidates.
Tempkers Limited is a Human Resource and Business Company that help business owners build a profitable organization by ensuring that they hire the right employees and retain them. The company was incorporated in 2017. Tempkers Ltd derives its uniqueness from its team of skillful and well-versed HR professionals with cutting edge industry leading solutions and HR service delivery techniques drawn form our wealth of our experience and familiarity with running and managing several businesses across Africa. Tempkers Limited careers team today, and be part of our success story.
Tempkers Limited Recruitment is to fill the position below:
Job Title: Customer Service Officer (Female)
Location: Abuja (FCT)
Employment Type: Full-time
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- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
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Requirements and skills
- High School Diploma
- 2 – 6 years of work experience.
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- N50,000 – N100,000 monthly.
Application Closing Date
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Method of Application
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the mail.