Tempkers Limited recruitment & employment portal 2022 is now open. Interested candidates should submit their CV via the email address below. This job vacancy in Nigeria is open to all qualified candidates.
>>Click here to SEE PART-TIME & FULL-TIME JOBS IN NIGERIA TODAY Wednesday 17, August 2022
Tempkers Limited Recruitment is to fill the position below:
Job Title: Customer Service Officer (Female)
Location: Abuja (FCT)
Employment Type: Full-time
Also Apply for: Rainoil Limited Recruitment (3 Positions)
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Also Apply for: U.S. Mission Recruitment (8 Positions)
Requirements and skills
- High School Diploma
- 2 – 6 years of work experience.
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Salary
- N50,000 – N100,000 monthly.
Application Closing Date
Not Specified.
Also Apply for: Dunn and Braxton Limited Recruitment (8 Positions)
Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job Title as the subject of the mail.