Tempkers Limited recruitment & employment portal 2022 is now open. Interested candidates should submit their CV via the email address below. This job vacancy in Nigeria is open to all qualified candidates.
>>Click here to SEE LATEST JOB VACANCIES IN NIGERIA TODAY, Wednesday 17, August 2022
Tempkers Limited Recruitment is to fill the position below:
Job Title: Customer Service / Admin Manager
Location: Lagos Island, Lagos
Employment Type: Full-time
Also Apply for: Access Bank Plc Recruitment (3 Positions)
Responsibilities
- Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Creating effective customer service procedures, policies, and standards.
- Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
- Implementing an effective customer loyalty program.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assessing service statistics and preparing detailed reports on your findings.
- Hiring and training new customer service agents.
- Managing the approved budget of the customer service department.
- Staying informed on the latest industry techniques and methods.
Also Apply for: BP Business Solutions Africa Recruitment (10 Positions)
Requirements
- Bachelor’s Degree in Business Administration or relevant field.
- A minimum of 5 years of proven experience in a customer service position.
- Proficiency in Microsoft Office and customer service software.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
Salary
N50,000 – N80,000 Monthly.
Application Closing Date
29th August, 2022.
Also Apply for: EHA Clinics Employment (5 Positions)
Method of Application
Interested and qualified candidates should send their CV to: jobs@tempkers.com using the Job Title as the subject of the email.