Tempkers Limited recruitment & employment portal 2022 is now open. Interested candidates should submit their CV via the email address below. This job vacancy in Nigeria is open to all qualified candidates.
Tempkers Limited is a Human Resource and Business Company that help business owners build a profitable organization by ensuring that they hire the right employees and retain them. The company was incorporated in 2017. Tempkers Ltd derives its uniqueness from its team of skillful and well-versed HR professionals with cutting edge industry leading solutions and HR service delivery techniques drawn form our wealth of our experience and familiarity with running and managing several businesses across Africa. Tempkers Limited careers team today, and be part of our success story.
Tempkers Limited Recruitment is to fill the position below:
Job Title: Customer Service / Admin Manager
Location: Lagos Island, Lagos
Employment Type: Full-time
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- Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Creating effective customer service procedures, policies, and standards.
- Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
- Implementing an effective customer loyalty program.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assessing service statistics and preparing detailed reports on your findings.
- Hiring and training new customer service agents.
- Managing the approved budget of the customer service department.
- Staying informed on the latest industry techniques and methods.
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- Bachelor’s Degree in Business Administration or relevant field.
- A minimum of 5 years of proven experience in a customer service position.
- Proficiency in Microsoft Office and customer service software.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
N50,000 – N80,000 Monthly.
Application Closing Date
29th August, 2022.
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Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the email.