Ison Xperiences recruitment & employment portal 2022 is now open. Interested candidates should submit their CV via the email address below. This job vacancy in Nigeria is open to all qualified candidates.
About The Company:
iSON Xperiences has a fantastic client experience and service excellence as it’s priorities. While keeping a deep commitment to the environment and society, we develop creative solutions that deliver appealing outsourcing services, generating value for shareholders, clients, and employees. Our unwavering focus on service excellence has seen iSON Xperiences grow from humble beginnings in a single call centre in Africa, to enjoy a presence in 18 countries, driven by a workforce of over 18,000 employees, conducting over 50-million customer transactions per month, for more than 500-million customers globally. We truly are a global organisation, of global citizens, servicing global brands. Join our careers team today, and be part of our success story. Join Ison Xperiences careers team today, and be part of our success story.
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Ison Xperiences Recruitment is to fill the position below:
Job Title: Customer Care Representative
Location: Ibadan, Oyo
Employment Type: Full-time
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Job Description
- Manage large a mounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Requirements
- Candidates should possess a Bachelor’s Degree, HND or OND qualification with 0 – 1 year work experience.
Salary
N30,000 – N50,000 / month.
Also Apply for: Guinness Nigeria Plc Employment (2 Positions)
Application Closing Date
31st December, 2022.
How to Apply
Interested and qualified candidates should send their CV to: isonrecruitment.ibadan@isonxperiences.com using the job title as the subject of the mail.
