Client Services Officer at Pensions Alliance Limited Recruitment

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Alliance Limited Recruitment
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Pensions Alliance Limited Recruitment 2021 portal is now open. Interested candidates should submit their CV via the email address below. This Pensions Alliance Limited job vacancy is open to all qualified candidates.

Pensions Alliance Limited (PAL Pensions) is a licensed Pension Fund Administrator with over 10 years of professional experience in Pension Funds Administration. We were incorporated on April 14, 2005 to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004.

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Alliance Limited Recruitment

Pensions Alliance Limited Recruitment is to fill the position below:

Job Title: Client Services Officer
Location: Lagos

Job Summary for Pensions Alliance Limited Recruitment

  • This role holder will be responsible for the handling of customers queries and requests.

Also see: Flour Mills of Nigeria Plc Recruitment (8 Positions)

Job Responsibilities for Pensions Alliance Limited Recruitment

  • Driving resolution and feedback process.
  • Processing of error free customer applications.
  • Analysis and trending of customers complaints and requests.
  • Building on existing relationships with customers via CRM sessions.
  • Printing and dispatching of welcome letters to customers.
  • Ensuring constant and accurate update of customer data at every visit.
  • Preparation of monthly activity report of the unit.
  • Initiating and implementing new ideas and planning.
  • Liaising with key departments to achieve business goals.
  • Office logistics administration.

Also see: Idmibok International Recruitment (3 Positions)

Requirements for Pensions Alliance Limited Recruitment

  • Should possess a minimum educational qualification of a 2:2 Bachelor’s Degree or its equivalent in related fields.
  • Minimum of two (2) years client/ customer services experience from a Pension Fund Administrator.
  • Strong persuasion and negotiation skills.
  • Excellent relationship management skills.
  • Strong stakeholder management skills.
  • Strong oral and verbal communication skills.
  • Good verbal and written communication skills.

Application Closing Date for Pensions Alliance Limited Recruitment
23rd December, 2021.

Also see: Wandel International Nigeria Limited Recruitment (4 Positions)

Method of Application for Pensions Alliance Limited Recruitment
Interested and qualified candidates should send their CV to: careers@palpensions.com using the Job Title as the subject of the mail.

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