Client Service Officer at ShepherdHill Security Limited Recruitment

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ShepherdHill Security Limited Recruitment

About ShepherdHill Security Limited:

ShepherdHill Security is a top-notch security firm with the goal of dominating the security sector by establishing a reputation that far exceeds that of its competitors. We are a reputable business with headquarters on the Lagos Mainland and are known as the first and last name in the security sector. Since the beginning of operations, the company has continued to succeed because we consistently outperform client expectations and have a solid reputation with customers. See more ShepherdHill Security Limited Job vacancies Here >>

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ShepherdHill Security Limited Recruitment

ShepherdHill Security Limited Recruitment is to fill the position below:

Job Title: Client Service Officer
Location: Gbagada, Lagos
Employment Type: Full-time

 

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Job Summary

  • The Client Service Officer is responsible for the overall management, servicing and profitability of the company’s clientele.
  • He/she will function as liaison officer between all company’s clients and the organisation.

Duties and Responsibilities

  • Serves as the primary point of contact for all clients.
  • Timely and prompt response to all the client/management Inquiries, queries and escalations
  • Liaise with the operation and BD team as necessary to address client needs and monitor client escalation processing to closure.
  • Coordinate with finance department on Receivables Engagements.
  • Review outstanding receivables two weeks after every quarter.
  • Service rate review engagement with clients.
  • Relationship Building – Calls to Client Representatives and courtesy visits.
  • Periodically contact clients to assess client satisfaction and opportunities for potential growth.
  • Spot Check on Client locations to Identify potential problems with client accounts before they occur and work with operations to eliminate future occurrences.

Skiills / Education Requirements

  • Minimum of a Bachelor’s Degree or HND in relevant field.
  • 3 – 5 years experience in similar roles in Securiy organisations.
  • Good oral and written communication skills.

 

Application Closing Date
25th April, 2023.

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How To Apply:
Interested and qualified candidates should send their updated Resume to: hr@shepherdhillsecurity-ng.com using the Job Title as the subject of the mail.

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