Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

Job Title: Academic and Career Success Coach
Salary: $36.7K – $46.5K a year
Location: Work From Home
Position InformationBall State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Position Title
Academic and Career Success Coach
About this Opportunity
Lifetime Learning is welcoming applications for an Academic and Career Success Coach. This is a remote position. The Academic and Career Success Coach will manage a roster of Lifetime Learning participants in various career trainings and help individuals enrolled in courses obtain employment which pay a living wage and have opportunities for advancement and increased employment options. This person will also manage leads for Amazon Career Choice Degree track, or Amazon Associates wanting to enter a Bachelor degree program at Ball State by assisting and guiding the individual through the admission process.
Inclusive Excellence Statement
At Ball State University, inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.
Benefits and Community
Ball State University offers an excellent benefits package for eligible positions. .
- Affordable Healthcare
- Retirement
- Tuition Remission (For eligible employees, their dependents, and spouse)
- Paid Parental Leave
- Professional Development
Live Near Your Work – If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana:
https://www.bsu.edu/about/live-near-your-work
FLSA
Administrative Exemption
Length of Assignment
Full-Time At-Will
Position Function
The Academic and Career Success Coach will manage a roster of Lifetime Learning participants in various career trainings and help individuals enrolled in courses obtain employment which pay a living wage and have opportunities for advancement and increased employment options. This person will also manage leads for Amazon Career Choice Degree track, or Amazon Associates wanting to enter a Bachelor degree program at Ball State by assisting and guiding the individual through the admission process. The Academic and Career Success Coach will be the point person for Credit for Prior Learning evaluation process by funneling the individual to the correct department to access credit.
The Academic and Career Success Coach is responsible for providing intake, assessments, job coaching support, career services, employment placement to participants and adhering to all program implementation requirements. The successful candidate will be service-oriented, flexible, and collaborative to positively support adult participants in identifying strengths, aligning them with career paths, overcoming obstacles to success, completing certification exams, and obtaining employment. This is a remote position.
Minimum Education
Bachelor’s degree from an accredited institution.
Minimum Experience
Two years of relevant experience (for example: teaching, counseling, advising, recruitment, admissions, program support/administration).
Minimum Other
Excellent oral and written communication skills; high degree of commitment to customer service and student success; strong focus on detail and task completion; highly organized.
Authorization to work in the US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Master’s degree.
Preferred Experience
Direct experience assisting students; additional years of related experience.
Pre-Employment Screening
Requires successful completion of a background check.
Position Title(s) Supervised
None.
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
There’s more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
Division of Lifetime Learning:175030
Department Email or Phone Number
lifetimelearning@bsu.edu
Duties & Responsibilities
Job Duty
Manage the intake of a roster of Lifetime Learning participants focused primarily on the employer partnership program Amazon Career Choice Career Pathways Program, as well as other employer education benefits and grant programs.
Job Duty
Conduct one-on-one coaching sessions with participants; Conduct several annual program orientation sessions; Facilitate FIT Career Surveys and Assessments.
Job Duty
Manage student progress and persistence; Liaison with a team of program instructors to track performance and participant success.
Job Duty
Review training performance and attendance reports from Instructors and address any issues that emerge with individualized support.
Job Duty
Develop and maintain referral relationships for a range of support services and connect participants to appropriate services as needed.
Job Duty
Provide Job Placement Assistance including:
- Resume Review and Assistance
- Job Search Strategies
- Engagement with corporate partners and internal BSU stakeholders such as BSU Career Services
Job Duty
Guide Amazon Associates interested in enrolling at Ball State in a Bachelor degree program through the admission process (Amazon Career Choice Degrees Track).
Job Duty
Assist individuals through the Credit for Prior Learning Evaluation Process.
Job Duty
Gather and analyze necessary data and use to create reports.
Job Duty
Work closely with other staff to provide seamless support to program participants.
Job Duty
Seek and perform other related duties as assigned.
Posting Detail Information
Posting Number
202301316P
Desired Start Date
07/05/2023
Position End Date (if temporary)
Applications Accepted Through Date
06/16/2023
Information regarding transcripts
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Special Instructions Summary
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